- Top
- Q&A
0233-23-1111
Shinjo, Access guide, ~airplane·bus·JR edition~
5 minutes walk to the nearest station, JR"Shinjo Station
Yamagata Shinkansen (bullet Train), Ou Main Line Main Line, Rikuu East Line, Rikuu …Continue readingShinjo, Access guide, ~Car edition~
Shinjo City, National Route 13 47 cross in a cross.
Mogami River Boat Tour, Hijiori Onsen, Ginzan Onsen Narukokyo Gorge, a famous spot for a…Continue readingIs there a parking lot?
There are about 80 cars in front of the front entrance of the hotel and on the north side of the hotel.
Outdoors Parking Lot, you can park e…Continue readingIs there a convenience store nearby?
FamilyMart is about a 3-minute walk away.Is there a drugstore nearby?
"Tsuruha" is a 2-minute walk away.
Business hours are from 9:00 to 22:00.Is there a bank nearby?
There is "Kirayaka Bank" in Shinjo Eki-mae
It is about 8 minutes on foot.Is there a post office nearby?
Shinjo Eki-mae Post Office" about 6 minutes on foot.Do you have a recommended restaurant outside the hotel?
We will guide you to the location at the front desk.There are many places about 5 minutes on foot.
Maps are also available, so feel free to …Continue readingI would like to send my parcel first by courier ...
We will keep it at the front desk.
Please enter the guest name and check-in date in the name field of the form.Can I check in before 15:00?
We will do our best to meet your request if a room is available upon arrival.
However, if you check in before 14:00, you will be charged an …Continue readingIs it possible for day use?
I'm sorry.
Although there is no plan of day use which guests can use now,
There are plan for day trips such as banquets, conventions and con…Continue readingDo you have a microwave?
We have a microwave oven available free of charge in the 5th floor coin launderette.Can you do the cleaning?
If you leave it at the front desk by 11:30 am,
It will be handed over at the front desk after 19:00 on the day.
If you deposit after 11:30,…Continue readingCan I request a fax / copy?
The front desk can handle this matter.
Checkout is also possible at checkout.Do you rent a computer?
We rent it at the front desk for 1,000 yen (tax included) per night.
Please present your ID when applying.Do you have a coin laundry?
There is a coin-operated laundrette on the 5th floor.
We installed two each washing machine and drying machine.
It costs 200 yen (tax includ…Continue readingCan I use the internet in my room?
Wi-Fi is available in all rooms.(No password required)Can the restaurant be used without reservation?
I'm sorry.Depending on the situation such as the banquet on the day,
The restaurant may be closed.
Sorry to trouble you, but please inform u…Continue readingWhat are the restaurant opening hours?
The opening hours of the restaurant are as follows.
·Breakfast 6:30 to 9:00
·Lunch 11: 30-14: 30(Last Order 14: 00)
·Supper 17:00 to 20:30(…Continue readingIs it possible to sleep with a child?
It is possible, but
Children who sleep on the same bed must be in the third grade of elementary school or younger.
There is no charge.
When…Continue readingIs it possible to ship packages?
The front desk can handle this matter.
Paper, cardboard, covers, etc. are also available.
The treatment is Yamato Transport.I would like to leave my luggage after check-out
We will keep it at the front desk.
Please do not hesitate to contact us.Can I extend my check-out?
The following additional charges will be incurred.
·Until 14:00 → 1,000 yen per hour(Tax included)
※Japanese-style room / deluxe room is 1,…Continue reading