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  2. Q&A

Q&A

  • Q. I have children, can I lie down with you?

    A. Children with co-sleeping are allowed to be children under the third grade of elementary school.
    The cost of co-sleeping is free.

    When Continue reading
  • Q. Can I internet in the room?

    A. WiFi is available in all rooms.(No password)
    In the case of wired LAN cable is in the desk drawer.
  • Q. Is there a convenience store nearby?

    A. If it is the closest convenience store from the hotel, at a location about 3 minutes on foot from the hotel
    There is a FamilyMart.

    A drContinue reading
  • Can I check-in from Q.15 o'clock?

    A. If your room is finished upon arrival, we would like to respond to your request as much as possible.
    However, if you are going to check iContinue reading
  • Q, Do you have a microwave oven?

    We have a microwave oven available free of charge in the 5th floor coin launderette.
  • Q. What is the opening hours of the restaurant?

    The opening hours of the restaurant are as follows.
    ·Lunch, 11: 30-14: 30 (last order will be 14:00.)
    ·Dinner, from 17: 00 to 20: 30 (Last oContinue reading
  • Q. Do you have a laundromat?

    There is a coin-operated laundrette on the 5th floor.
    We installed two each washing machine and drying machine.
    It is 200 yen for washing anContinue reading
  • Q. Is there a PC lending?

    We lend at the front desk at 1,000 yen (including tax) per night.
    We are asking for presentation of identification when lending.
  • Q. Can I use day-use?

    I'm sorry.
    Although there is no plan of day use which guests can use now,
    There are plan for day trips such as banquets, conventions and conContinue reading
  • Q. I'd like to send my luggage from the hotel by courier · · ·.

    A. We will accept it at the front desk.
    We are also preparing slips · cardboards · covers etc.
    The treatment is Yamato Transport.
  • Q. Can I clean?

    A. We will accept it at the front desk.
    When you bring it to the front desk by 11:30, it will be finished around 19 o'clock on that day.
    If Continue reading
  • Q. Can I fax or copy it?

    A. We will accept it at the front desk.
    Checkout is also possible at checkout.
  • Q. Is there a bank / ATM nearby?

    A. Shinjo Eki-mae is a Kirayaka Bank and post office in Shinjo Eki-mae of Shinjo Eki-mae.
    From the hotel, it will be about 7 minutes on fooContinue reading
  • Q. Is there a restaurant recommended outside the hotel?

    A. I will show you the location at the front desk! There are many in the place about 5 minutes on foot.
    We are preparing detailed maps so plContinue reading
  • Q. Can restaurants be used without reservation?

    A. Depending on the conditions of the party such as the day etc., we may take the restaurant off.
    Sorry to trouble you, but please inform usContinue reading
  • Is there a parking lot?

    The parking lot has a second parking lot in front of the hotel main entrance and the hotel.
    There are a total of 70 cars.
    Outdoors Parking LContinue reading
  • Shinjo, Access guide, ~Car edition~

    "Land to go first"
    How long will it take? How is the best way to go? ·· · ··
    There are many other concerns, are not there?
    If you can help wContinue reading
  • Shinjo, Access guide, ~airplane·bus·JR edition~

    "Land to go first"
    How long will it take? How is the best way to go? ·· · ··
    There are many other concerns, are not there?
    If you can help wContinue reading
  • Q. I'd like to send my package first by courier · · ·.

    A. I will deposit it at the front desk.
    Please fill in the guest name / staying date in the name column of the slip.
  • Q. Can I extend my check-out?

    A. We will charge the following additional fee.
    ·Till 14:00 → 1,000 yen per hour (Japanese room · Deluxe room is 1,500 yen per hour)
    ·After Continue reading
  • Q. Please keep my luggage after checkout!

    A. I will deposit it at the front desk.
    Please come to the front desk.

Reserve·Contact us

Please feel free to contact us if you have any questions.