- Top
- Q&A
0233-23-1111
- 【Hotel / Guest rooms】
What are the check-in and check-out times?
Check-in is from 15:00 and check-out is at 10:00. - 【Hotel / Guest rooms】
Can I extend my check-out time?
Yes, this is possible, but there will be an additional charge in addition to the accommodation fee.·Until 14:00 → 1,000 yen per hour (exclud…Continue reading - 【Hotel / Guest rooms】
Please tell me the price for an extra bed
I'm sorry.At the moment, we are not able to accommodate extra beds. - 【Hotel / Guest rooms】
Is it possible to leave my luggage before or after check-in?
Yes, available.We will provide you with a coupon at the front desk and assist you.If you wish, we can put your luggage in your room.If you w…Continue reading - 【Hotel / Guest rooms】
Can I connect to the Internet in the room?
Free Wi-Fi is available in the guest rooms.Please enter the password and ID listed in the guest room information. - 【Hotel / Guest rooms】
Can I send luggage from the hotel?
Yes, available.The front desk can handle this matter.
We also have cardboard boxes and bags available (for a fee), so please feel free to as…Continue reading - 【Hotel / Guest rooms】
What are the fax and copy fees?
Faxing costs 100 yen (tax included) per destination.Black and white copies cost 20 yen (tax included), and color copies cost 50 yen (tax inc…Continue reading - 【Hotel / Guest rooms】
Storage of valuables
Unfortunately, our hotel does not provide safes in the guest rooms.Valuables can be stored in the coin lockers in the lobby on the first flo…Continue reading - 【Hotel / Guest rooms】
Can I use card payments, electronic money, or code payments?
Available for use. - 【Hotel / Guest rooms】
What amenities are available in the guest rooms?
Our hotel provides amenities to ensure your stay is comfortable.
■LCD TV, telephone, electric kettle, tea set, refrigerator (for carry-in on…Continue reading - 【Hotel / Guest rooms】
Can minors stay at the hotel?
Minors will not be allowed to stay alone without permission from their guardians. - 【Hotel / Guest rooms】
Is there a children's rate for breakfast?
Unfortunately, there are no children's rates.Preschool children eat free of charge. - 【Hotel / Guest rooms】
Is there room service?
Unfortunately, we do not offer room service. - 【Hotel / Guest rooms】
Can I pay at the restaurant when I check out?
Yes, available.After using the restaurant, please tell the staff your room number and have them sign the form. - 【Hotel / Guest rooms】
Rental equipment
Our hotel also has equipment available for loan at the front desk.Please do not hesitate to contact us.(Please understand that there are lim…Continue reading - 【Hotel / Guest rooms】
Can you provide cleaning service?
If you leave it at the front desk by 11:30 am,
It will be handed over at the front desk after 19:00 on the day.
If you deposit after 11:30,…Continue reading - 【Hotel / Guest rooms】
About receipts
Q: Can I create a handwritten receipt?
A: Yes, it is possible.Please ask the staff about this when you check in.
Q: I have already made an …Continue reading - 【Hotel / Guest rooms】
Is it possible for day use?
I'm sorry.
There are currently no day use plan available for guest rooms.