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Q&A

  • Hotel / Guest rooms

    I would like to send my parcel first by courier ...

    We will keep it at the front desk.
    Please enter the guest name and check-in date in the name field of the form.
  • Hotel / Guest rooms

    Can I check in before 15:00?

    We will do our best to meet your request if a room is available upon arrival.
    However, if you check in before 14:00, you will be charged an Continue reading
  • Hotel / Guest rooms

    Do you rent a computer?

    We rent it at the front desk for 1,000 yen (tax included) per night.
    Please present your ID when applying.
  • Hotel / Guest rooms

    Can I use the internet in my room?

    Wi-Fi is available in all rooms.(No password required)
  • Hotel / Guest rooms

    Is it possible to ship packages?

    The front desk can handle this matter.
    Paper, cardboard, covers, etc. are also available.
    The treatment is Yamato Transport.
  • Hotel / Guest rooms

    I would like to leave my luggage after check-out

    We will keep it at the front desk.
    Please do not hesitate to contact us.
  • Hotel / Guest rooms

    Can I extend my check-out?

    The following additional charges will be incurred.
    ·Until 14:00 → 1,000 yen per hour(Tax included)
     ※Japanese-style room / deluxe room is 1,Continue reading

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